Terms of Service

Terms of Service 

Welcome to Velnox Auto.

By accessing, browsing, or using this website, placing an order, or interacting with our services, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies referenced on this website. If you do not agree with these terms, please discontinue use of our website and services.

About Velnox Auto

Velnox Auto provides automotive accessories, replacement parts, vehicle organization products, and related automotive solutions through our online store.

Our goal is to provide quality products, reliable service, transparent information, and a positive shopping experience for vehicle owners and automotive enthusiasts.

Products and Information

We strive to ensure that all product descriptions, specifications, compatibility information, dimensions, pricing, and images displayed on our website are accurate and current. However, errors, omissions, inaccuracies, or outdated information may occasionally occur. We reserve the right to correct such information and update product details without prior notice. Customers are responsible for reviewing all product information carefully before making a purchase.

Product Images and Representation

We make every effort to display products as accurately as possible. However, actual products may vary slightly from images shown on the website due to:

• Manufacturer updates
• Packaging changes
• Product improvements
• Production variations
• Supplier modifications
• Screen and monitor display differences

Minor differences in appearance, packaging, finishes, labels, hardware, or included accessories do not necessarily constitute defects and may not qualify for return or refund.

Vehicle Compatibility

Vehicle compatibility may vary based on:

• Model year
• Trim level
• Engine configuration
• Production date
• Factory-installed options
• Previous vehicle modifications

While we strive to provide accurate compatibility information whenever possible, customers are responsible for verifying fitment before purchasing and installing any product. If you are unsure whether a product is compatible with your vehicle, please contact us before placing an order.

Orders and Payment

By placing an order, you represent that all information provided is accurate, complete, and current. All orders are subject to review, acceptance, and product availability.

We reserve the right to:

• Refuse or cancel orders
• Correct pricing errors
• Limit quantities purchased
• Request payment verification
• Cancel transactions affected by inventory shortages or operational issues

If an order cannot be fulfilled, customers will be notified and refunded when applicable.

Right to Refuse Service

Velnox Auto reserves the right to refuse service, restrict transactions, limit quantities, or cancel orders when necessary to:

• Prevent fraud
• Comply with applicable laws
• Protect customers
• Protect business operations
• Enforce these Terms of Service

Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy. Estimated delivery dates are provided for convenience only and are not guaranteed. Delivery delays may occur due to:

• Carrier operations
• Weather conditions
• Customs inspections
• Transportation disruptions
• High shipping volume periods
• Other circumstances beyond our reasonable control

Risk of loss and ownership transfers to the customer upon delivery confirmation by the shipping carrier. Please review our Shipping Policy for additional details.

Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy. Products must satisfy all return eligibility requirements before a refund, replacement, or exchange can be approved. Installed, used, modified, damaged, or incomplete products may not qualify for return unless otherwise required by applicable law.

Customers are encouraged to review our Return & Refund Policy before making a purchase.

Product Use and Installation

Certain automotive products may require specialized tools, technical knowledge, or professional installation. Customers assume full responsibility for:

• Product selection
• Compatibility verification
• Installation
• Maintenance
• Safe and lawful use of purchased products

Improper installation, misuse, modification, or failure to follow manufacturer recommendations may result in product failure, vehicle damage, personal injury, or property damage. 

Professional installation is recommended whenever appropriate.

Warranty Information

Warranty coverage may vary depending on the product and manufacturer. Unless otherwise expressly stated, Velnox Auto does not provide additional warranties beyond those offered by the original manufacturer.

Customers may contact us for product-specific warranty information when available.

Limitation of Liability

To the fullest extent permitted by law, Velnox Auto shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Product use
• Product installation
• Product incompatibility
• Shipping delays
• Website use
• Vehicle downtime
• Business interruption
• Loss of profits

In all cases, Velnox Auto’s total liability shall not exceed the purchase price paid for the affected product.

Commercial and Bulk Purchases

Customers interested in wholesale, fleet, commercial, or bulk purchases are encouraged to contact us directly. Additional pricing, requirements, and terms may apply to large-volume transactions.

Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Product descriptions
• Graphics
• Images
• Photographs
• Text
• Website design
• Trademarks

is owned by Velnox Auto or its licensors and may not be copied, reproduced, distributed, modified, or used without prior written permission.

Acceptable Use

Users may not use this website:

• For unlawful purposes
• To violate any laws or regulations
• To interfere with website operations
• To distribute malicious software
• To engage in fraudulent activities
• To infringe intellectual property rights

Violation of these terms may result in suspension or termination of access to our services.

Third-Party Services

Our website may contain links to third-party websites, payment providers, shipping carriers, manufacturers, or external services. Velnox Auto is not responsible for the content, availability, policies, or practices of any third-party service.

Use of third-party services is at your own discretion and risk.

Electronic Communications

By placing an order, creating an account, subscribing to communications, or contacting us electronically, you consent to receive communications from Velnox Auto electronically.

Such communications may include:

• Order confirmations
• Shipping notifications
• Customer support responses
• Account notices
• Policy updates

Electronic communications satisfy any legal requirement that such communications be provided in writing.

Taxes

Applicable taxes will be calculated and collected where required by law. Customers remain responsible for any duties, customs fees, import taxes, brokerage fees, or other governmental charges associated with their purchases.

Privacy

Your use of this website is also governed by our Privacy Policy. By using this website, you consent to the collection and use of information as described in that policy.

Severability

If any provision of these Terms of Service is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and other policies published on this website, constitute the entire agreement between Velnox Auto and the customer regarding use of the website and purchase of products.

Changes to These Terms

We may update these Terms of Service from time to time to reflect operational, legal, or business changes. Any modifications become effective immediately upon publication on this website. Continued use of the website following publication of changes constitutes acceptance of the revised Terms of Service.

Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of the State of Texas, United States, without regard to conflict of law principles.

Contact Us

If you have any questions regarding these Terms of Service, our products, or our policies, please contact us through the Contact Us page on our website. We appreciate your trust in Velnox Auto and thank you for choosing us for your automotive needs.

Drive Further. Drive Better. 

Last Updated: 05/22/2026